We are seeking a skilled Windows Administrator with expertise in cloud technologies and service desk experience to join our IT team. The ideal candidate will have experience in managing and maintaining Windows-based systems, cloud infrastructure, and providing support through a service desk, ensuring security, performance, and reliability.

Install, configure, and maintain Windows servers and systems.
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Manage user accounts, permissions, and access controls.
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Monitor system performance and troubleshoot issues.
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Ensure data security through regular updates, patches, and backups.
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Perform system backups and recovery procedures.
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Manage and maintain internal databases and coordinate updates or upgrades.
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Provide technical support and guidance to users through the service desk.
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Document procedures, system configurations, and technical responses.
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Contribute to the development of IT procedures and system standards.
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Deploy, manage, and maintain cloud infrastructure (e.g., AWS, Azure).
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Implement and manage cloud-based solutions and services.
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Ensure the security and compliance of cloud environments.
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Optimize cloud resources and manage costs effectively.

Bachelor’s degree in computer science, Information Technology, or a related field.
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4 to 6 years of experience as a Windows Administrator.
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Strong knowledge of Windows operating systems and server management.
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Experience with Active Directory, DNS, DHCP, and GPOs.
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Familiarity with virtualization technologies such as VMware.
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Experience with cloud platforms (e.g., AWS, Azure) and cloud management tools.
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Excellent troubleshooting and problem-solving skills.

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Strong understanding of network protocols and security.
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Experience providing technical support through a service desk.
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Ability to work independently and as part of a team.
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Experience with cloud-based solutions and web hosting.
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Knowledge of SAN/NAS storage systems.
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Familiarity with ITIL processes and best practices.